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Recover student designs before district assessments force a tool switch

You’re the customer success / solutions lead. Your team is in the room. Printed Oct 17, 2026.

The identity cutover protects future provisioning while putting current classroom work at risk.

District assessment continuity depends on restoring student access, while account integrity depends on not merging the wrong records.

Who you’d be doing this for

“Principals are asking why students can sign in but their project boards are blank.”

Rizal Nguyen · District Digital Learning Coordinator

Coordinates platform access and assessment readiness across schools using Canva Education.

What is at stake

Student access to assigned designs is fractured across duplicate identities days before assessment work begins. You must weigh a fast identity merge against irreversible loss of classroom work and renewal trust.

Why it isn’t already fixed

Every obvious fix costs something else. That’s the part you’d have to decide.

  • assessment continuity vs account integrity
  • rapid cutover vs verified ownership
  • district confidence vs technical uncertainty
  • temporary access vs durable adoption

Why Canva

Canva Education depends on secure district access and shared designs remaining usable for teachers and students.

Written with these in mind

Strategic Customer Success LeaderTechnical Customer Success ManagerSolutions Lead

Not your kind of problem? 35 more at Canva, or browse every organization.

This is the setup. The work is inside.

Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.