← ElevenLabs
First-time day at ElevenLabs

Raise repeat use before the next renewal cohort goes quiet

You’re the customer success / solutions lead. Your team is in the room. Printed Oct 13, 2026.

First assets are being made, but recurring campaign work is not returning to the workspace.

A scalable enablement intervention protects repeat use while a setup change promises a faster reduction in friction.

Who you’d be doing this for

“My regional lead asked where the approved voice lives, and I had to send her three links.”

Kwesi Adekunle · Content Marketing Manager

Runs recurring regional campaigns and depends on approved voices being easy for regional creators to reuse.

What is at stake

Sixty-two percent of newly activated workspaces do not return for a second production session within 21 days. You must weigh a scalable configuration-and-enablement path against a simpler setup change that uses the same capacity.

Why it isn’t already fixed

Every obvious fix costs something else. That’s the part you’d have to decide.

  • setup simplicity vs repeat-workflow learning
  • shared delivery capacity vs targeted enablement
  • first-session activation vs durable production use

Why ElevenLabs

Voice Library and Voice Cloning only become embedded in enterprise production when campaign teams return to use approved audio assets.

Written with these in mind

Digital Customer Success LeaderAdoption StrategistSolutions-oriented Customer Success Manager

Not your kind of problem? 31 more at ElevenLabs, or browse every organization.

This is the setup. The work is inside.

Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.