Faster intake decisions pull against the need to show why a plaintiff was screened out.
Firm staff need less attorney rework, while attorneys need a reviewable record before a case is declined.
Who you’d be doing this for
“I had three attorneys ask why the same kind of case landed in their queue again.”
Bas Morrison · Intake Manager
Manages the staff who triage new plaintiff inquiries before attorney review.
What is at stake
Pilot firms are sending too many unclear inquiries to attorneys because the handoff lacks a usable qualification rationale. You must weigh quicker intake decisions against the evidence attorneys need to trust a decline.
Why it isn’t already fixed
Every obvious fix costs something else. That’s the part you’d have to decide.
- faster qualification vs reviewable judgment
- attorney capacity vs viable-case protection
- firm customization vs scalable onboarding
- explainable signals vs low-friction workflow
Why EvenUp
Piai’s intake agents sit at the first handoff between injured people and plaintiff firms, where inconsistent qualification decisions consume scarce legal attention.
Written with these in mind
Not your kind of problem? 15 more at EvenUp, or browse every organization.
This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.