Proactive visibility into knowledge risk must not reveal the knowledge it protects.
IT platform owners need early warning about weakening retrieval while employees and source owners retain their existing access boundaries.
Who you’d be doing this for
“People asked why the handbook answer was old, and I had no way to see it coming.”
Tobias Martin · IT Platform Owner
Owns enterprise search integrations, access controls, and the employee experience across connected systems.
What is at stake
Admins discover knowledge failures after employees have already searched, asked again, and opened support requests. You must weigh early warning against exposing sensitive content or creating a noisy admin workflow.
Why it isn’t already fixed
Every obvious fix costs something else. That’s the part you’d have to decide.
- proactive visibility vs permission-safe disclosure
- signal precision vs early coverage
- admin actionability vs alert fatigue
- new intelligence surface vs established quality investments
Why Glean
Enterprise Graph signals and connected-system intelligence make proactive knowledge health visible across the index.
Written with these in mind
Not your kind of problem? 29 more at Glean, or browse every organization.
This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.