← Gong
Something new at Gong

Build a value programme for sales managers so sponsors see what changed

You’re the customer success / solutions lead. Your team is in the room. Printed Oct 15, 2026.

Forecast visibility is not the same as evidence that manager decisions improved.

Sales leaders need a credible ROI story while incomplete CRM and activity data limit what can be claimed.

Who you’d be doing this for

“My board asked what changed because of this platform, and I only had logins.”

Peng Yamamoto · VP of Sales

Executive sponsor at a pilot customer whose managers use Gong during forecast reviews.

What is at stake

Pilot customers can see deal signals but cannot yet tie them to better forecast inspection. You must weigh a simple programme customers will adopt against evidence executives will trust.

Why it isn’t already fixed

Every obvious fix costs something else. That’s the part you’d have to decide.

  • repeatable delivery vs customer-specific value
  • manager adoption vs executive-grade evidence
  • fast activation vs credible measurement
  • usage signals vs forecast outcomes

Why Gong

Gong and Salesforce sit at the center of the customer workflow being judged for revenue impact and renewal value.

Written with these in mind

Outcome-oriented Customer Success LeaderRevenue Transformation ConsultantEnterprise Adoption Strategist

Not your kind of problem? 10 more at Gong, or browse every organization.

This is the setup. The work is inside.

Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.