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Something new at Grafana

Move teams from setup into documented investigations within 90 days

You’re the customer success / solutions lead. Your team is in the room. Printed Oct 12, 2026.

Pyroscope is being enabled without becoming part of the investigation habit.

Product learning needs broad evidence while customers need a clear, achievable path to performance outcomes.

Who you’d be doing this for

“We turned it on for three services, then nobody knew what a good investigation looked like.”

Paivi Rasmussen · Platform Engineering Manager

She sponsors observability standards for application teams and needs proof that profiling merits broader rollout.

What is at stake

Customers enable Pyroscope on a few services, then stop before it becomes an investigation habit. You need to weigh a focused customer programme against a broader learning design that serves more future accounts.

Why it isn’t already fixed

Every obvious fix costs something else. That’s the part you’d have to decide.

  • broad product learning vs focused customer progress
  • repeatable programme vs workload-specific guidance
  • fast pilot launch vs credible technical evidence

Why Grafana

Pyroscope extends Grafana’s metrics, logs, and traces workflow into profile-led diagnosis for cloud-native services.

Written with these in mind

Technical Customer Success LeadSolutions Enablement LeadCustomer adoption programme designer

Not your kind of problem? 24 more at Grafana, or browse every organization.

This is the setup. The work is inside.

Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.