The confirmation screen must make immediate cash access feel predictable at the next paycheck.
Employees need money now, while the repayment step must remain clear enough to avoid a surprise deduction.
Who you’d be doing this for
“My rent was due, so I took the money, then my manager asked why my next check was short.”
Tomas Costa · Hourly retail employee
Uses Gusto Wallet on-demand pay to cover expenses between scheduled paydays.
What is at stake
Repayment-related reversals reach 14% within a day of an on-demand pay request. You must weigh faster access to cash against a confirmation moment employees can trust.
Why it isn’t already fixed
Every obvious fix costs something else. That’s the part you’d have to decide.
- fast cash access vs. informed repayment
- plain language vs. precise disclosure
- request completion vs. preventable reversals
- rapid prototyping vs. reviewed customer claims
Why Gusto
Gusto Wallet connects on-demand pay directly to wages, so repayment clarity shapes trust in the money employees receive through payroll.
Written with these in mind
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This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.