The pilot needs fast access to matter authorities without weakening the customer’s document boundary.
Lawyers need a reliable first research session, while the customer must keep matter permissions exactly as approved.
Who you’d be doing this for
“I opened the matter from our usual system, got into Harvey, and the files I needed just weren’t there.”
Raluca Todorovic · Senior Counsel
A pilot lawyer responsible for researching active commercial matters from the department’s approved document environment.
What is at stake
Pilot lawyers can sign in but cannot retrieve approved matter authorities when they enter through the document environment. You have to weigh a rapid access correction against preserving the customer’s existing permission boundary.
Why it isn’t already fixed
Every obvious fix costs something else. That’s the part you’d have to decide.
- pilot speed vs. least-privilege access
- direct-entry recovery vs. normal workflow adoption
- shared maintenance window vs. complete validation
- first-session activation vs. support workarounds
Why Harvey
Citation-grounded research depends on lawyers reaching the approved authorities that support each answer.
Written with these in mind
Not your kind of problem? 43 more at Harvey, or browse every organization.
This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.