A required approver field is protecting governance while pushing requesters back to email.
Legal needs complete approval information, while business requesters need an intake path they can finish quickly.
Who you’d be doing this for
“I spent Monday sorting 27 email requests that should have been in the workflow.”
Eva Dekker · Legal Operations Manager
Owns intake standardization, workflow configuration, and contracting visibility for an enterprise legal department.
What is at stake
Workflow completion dropped from 78% to 41% after an approver field was added. You must weigh complete approval data against a requester flow people will actually use.
Why it isn’t already fixed
Every obvious fix costs something else. That’s the part you’d have to decide.
- approval completeness vs requester completion
- quick guidance vs durable workflow design
- early adoption momentum vs configuration stability
Why Ironclad
Ironclad workflows are the customer’s controlled front door for contracting requests and approvals.
Written with these in mind
Not your kind of problem? 9 more at Ironclad, or browse every organization.
This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.