The executive review needs a credible adoption story while off-channel bookings keep removing spend from view.
Travel managers need policy control and visibility, while travelers need a booking path they will actually complete.
Who you’d be doing this for
“Finance asked why these trips showed up in expenses without a booking trail, and I had no clean answer.”
Reza Aksoy · Corporate Travel Manager
Owns the managed travel program for the enterprise customer and must explain compliance and spend visibility to finance leaders.
What is at stake
Trips from two business units are appearing in expense records without managed booking history. You must weigh fast adoption gains against the risk of disrupting active travel rules.
Why it isn’t already fixed
Every obvious fix costs something else. That’s the part you’d have to decide.
- fast booking recovery vs durable adoption evidence
- traveler self-service vs high-touch intervention
- policy control vs booking completion
- executive confidence vs incomplete spend visibility
Why Navan
Navan and Navan Expense connect managed booking and expense visibility, so leakage breaks the value story customers expect from one program.
Written with these in mind
Not your kind of problem? 54 more at Navan, or browse every organization.
This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.