The intake queue needs faster movement without hiding the requests that require human judgment.
Travel managers need a timely owner, while coordinators must protect duty-of-care and financial-control exceptions from automatic routing.
Who you’d be doing this for
“I submitted the venue details yesterday, and my event lead is still asking who owns it.”
Bo Deng · Corporate Travel Manager
Manages an enterprise travel program and coordinates event-related travel, venue, and vendor requests.
What is at stake
Event-related requests are arriving without enough detail and waiting for an owner. You must weigh faster routing against keeping duty-of-care and financial-control exceptions with people.
Why it isn’t already fixed
Every obvious fix costs something else. That’s the part you’d have to decide.
- turnaround speed vs. exception safety
- flexible intake vs. reliable routing
- specialist capacity vs. review workload
- local request language vs. reusable platform patterns
Why Navan
Navan Event Travel Platform operations combine platform-enabled travel with high-touch event service, making accurate routing central to client delivery.
Written with these in mind
Not your kind of problem? 54 more at Navan, or browse every organization.
This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.