The approval path is visible to travel managers, but its failure crosses several systems.
Fast investigation protects disrupted trips, while confirmed evidence protects approval and permission changes from guesswork.
Who you’d be doing this for
“I watched the request disappear, then my director asked why a different approver got it.”
Malcolm Taylor · Corporate Travel Manager
Administers traveler groups, travel policies, and approval chains for a managed enterprise travel program.
What is at stake
Approval requests disappear or return with different approvers after trip details change. You must weigh faster investigation against evidence engineers can trust before changing a live workflow.
Why it isn’t already fixed
Every obvious fix costs something else. That’s the part you’d have to decide.
- faster root-cause discovery vs. engineer-confirmed evidence
- cross-system context vs. scoped traveler data
- broad investigation coverage vs. a runnable first pilot
- AI ranking vs. human release judgment
Why Navan
Approval workflows and traveler permissions sit at the center of the Admin and User portals used to govern enterprise travel programs.
Written with these in mind
Not your kind of problem? 54 more at Navan, or browse every organization.
This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.