A fixed accessibility obligation can turn an aging device fleet into a hard customer decision.
Continuity for small merchants and equal access for their customers may require choices that cannot be deferred.
Who you’d be doing this for
“If my reader stops working without a clear replacement, I’m stuck at the till.”
Duarte Romano · Corner-shop owner
Depends on an older reader as the only payment device at a small neighborhood shop.
What is at stake
Those terminals cannot display transaction information in the accessible form the regulator requires by a fixed date. You have to choose between replacement, restriction, or market exit, and defend the choice.
Why it isn’t already fixed
Every obvious fix costs something else. That’s the part you’d have to decide.
- accessibility assurance vs. merchant continuity
- fixed deadline vs. evidence verification
- fleet-wide simplicity vs. proportionate treatment
- replacement certainty vs. service disruption
Why SumUp
For SumUp, accessible in-person payments often depend on decisions made well before a merchant reaches the counter.
Written with these in mind
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This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.