The setting
's is writing assistance software for creating and revising text. It comes in versions for businesses and for education.
A prompt for discovering Mail is blocking the return to writing.
Keeping discovery visible competes with preserving space for enlarged text and a reachable dismissal control.
Who you’d be doing this for
“I zoomed out just to find the close button, then had to find my sentence again.”
Obiora Adeyemi · Project coordinator · a character in this brief
Uses enlarged browser text while revising updates for colleagues and clients.
What is at stake
Eight of 20 writers struggle to leave a discovery prompt at enlarged text sizes. You weigh keeping the introduction visible against removing it from constrained windows.
Why it isn’t already fixed
Every obvious fix costs something else. That’s the part you’d have to decide.
- discovery exposure vs uninterrupted writing
- layout flexibility vs implementation scope
- a shared experience vs viewport-specific eligibility
Why Superhuman
Cross-product discovery introduces Mail during a writing task, so the transition must leave the original document usable.
Written with these in mind
Not your kind of problem? 42 more at Superhuman, or browse every organization.
Where the organization context comes fromThe postings this brief was written from, and the reporting read before it.
The organization context comes from public information. The situation and characters are written for the brief.
Job postings it was written from
Public descriptions of the work at Superhuman. They are listed as sources, not as openings. The lines under a posting are its own words, where it meets this brief.
- Sr. Growth Designer, Web Acquisition (opens in a new tab)
- Your design and strategy will reach millions of people daily and make Superhuman’s value and first impression clear and motivating, from the moment they discover us through an SEO page or product page to signing up and trying our products for the first time.
- Meaningful User Experiences: Thoughtfully partner on how our users get started, from discovering our product capabilities, evaluating and activating, and personalizing their journey through elegant product approaches.
- Senior Product Designer, Cross Activation (opens in a new tab)
- You will help shape cross-product discovery experiences, explore how AI-powered capabilities can be introduced in meaningful ways, and contribute to a culture of experimentation that helps more customers realize the value of Superhuman.
- Collaborate with designers and product teams across Grammarly, Mail, and Coda to identify cross-product discovery opportunities, foster shared learning, and develop cohesive experiences across the suite.
- Staff Product Designer (opens in a new tab)
- We often start in code, refine in Figma, and ship frontend changes back into the codebase.
- A genuine interest in AI technology, both conceptually and in practical workflows like reading, writing and translating, and you're already experimenting with AI-driven prototyping.
This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.
Where similar work appears
Other live briefs connected to this one, and what connects them.
Similar problems at other organizations
Like this one, each of these turns on moving faster inside a system others depend on.
Forty-nine percent of first-session users leave after generating a variation.
You need to weigh a clearer reuse handoff against a simpler way into the workflow.
Thirty-eight percent of new creators leave the canvas before placing a first element.
You have to weigh a clearer first move against keeping the canvas direct for experienced builders.
