A valid retry and a duplicate tender look identical once they reach the TMS.
Dispatchers need one reliable tender action while the integration must still survive ordinary webhook retries.
Who you’d be doing this for
“My dispatchers are clearing the same tender twice while the carrier waits for an answer.”
Joaquin Monteiro · Freight Operations Manager
Leads the dispatch team operating the pilot and is accountable for releasing loads on time.
What is at stake
Duplicate webhook deliveries are creating two TMS tender actions for the same load. You have to preserve legitimate retries while making each tender land only once.
Why it isn’t already fixed
Every obvious fix costs something else. That’s the part you’d have to decide.
- retry resilience vs duplicate TMS actions
- dispatch speed vs safe write-back
- customer-specific behavior vs reusable integration patterns
- agent context vs event suppression
Why Project44
p44LSP.ai earns trust when customer-specific agent workflows can write into a TMS without adding work to a dispatch queue.
Written with these in mind
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This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.