Model usable clinician capacity for first appointments
Network size and practical access often tell different stories.
Teams can value a simple supply count while patients experience the uncertainty behind it.
“I can see plenty of names, but I just need one person who can actually take me.”
Dusabe Mutua · Insured therapy patient
She is searching for a clinician and is affected when apparently available providers cannot realistically start care.
What pulls against what
- nominal network size vs. usable capacity
- shared metric simplicity vs. use-case fidelity
- predictive inference vs. provider-fact accuracy
- fast benchmark adoption vs. contextual evidence
What is at stake
Provider counts can overstate practical access when they do not reflect real ability to start care. A well-calibrated signal can make that uncertainty explicit
Why Headway
At Headway, a clearer view of usable capacity may help distinguish nominal coverage from practical access.
Written for
This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.