Streamline psychiatry intake without losing routing details
Necessary clinical questions can feel disproportionate before a patient has even asked for care.
The experience needs to support safe routing while respecting a person's limited attention and urgency.
“I need help, but I can’t tell if I’m answering these questions the right way.”
Majid Mohammadi · Patient seeking medication support
He is looking for an in-network psychiatry appointment and leaves the intake questions unfinished on his phone.
What pulls against what
- clinical completeness vs. patient effort
- mobile speed vs. thoughtful disclosure
- standardization vs. contextual guidance
What is at stake
Patients seeking psychiatric care are dropping before they can submit a request. A better-paced intake could improve access without weakening clinical context
Why Headway
At Headway, routing information often shapes whether an appropriate psychiatry request can move forward.
Written for
This is the setup. The work is inside.
Running it puts you in the room: the full situation and its constraints, stakeholders who push back in their own words, and the decisions that are yours to make. What you produce becomes a Day One Plan — work you can show someone instead of describing.